Privacy Policy

Last updated: April 2026

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Who we are

The Buckinghamshire Cheese Company is a trading name of Buckinghamshire Cheese Ltd, registered in England and Wales (company number 15689333). Our registered address is 1–2 Manor Farm Court, Old Wolverton Road, Old Wolverton, Milton Keynes, MK12 5NN.

We make and sell artisan cheese. This policy explains what personal data we collect, why we collect it, and what we do with it.

You can contact us at info@buckinghamshirecheese.com with any questions about this policy.

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What data we collect and why

We collect personal data in the following circumstances:

When you place an order, we collect your name, delivery address, email address and payment information. We use this to fulfil your order, process payment, arrange delivery, and handle any returns or queries. The legal basis is contract — we need this information to deliver what you've ordered.

When you contact us via our contact form or by email, we collect your name and email address. We use this to respond to your enquiry. The legal basis is legitimate interest — you contacted us and we need to reply.

When you sign up to our mailing list, we collect your email address. We use this to send you updates about new products and availability. The legal basis is consent — you opted in. You can withdraw consent at any time by clicking unsubscribe in any email we send.

When you visit our website, we and our service providers (Wix) may collect technical data including your IP address, browser type, and pages visited, via cookies. See the Cookies section below for more detail.

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Who we share your data with

We do not sell your personal data to anyone.

We share data with third parties only where necessary to run the business. These include Wix (our website and e-commerce platform), our payment processor, and our delivery courier. Each of these acts as a data processor on our behalf and is bound by appropriate data protection agreements.

We may disclose data if required to do so by law or a regulatory authority.

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How long we keep your data

Order data is retained for seven years for tax and accounting purposes. Email enquiry data is retained for two years. Mailing list data is retained until you unsubscribe. Website analytics data is retained in accordance with the Wix platform's default retention periods.

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Cookies

Our website uses cookies — small text files stored on your device. We use essential cookies to make the site work, and may use analytics cookies to understand how visitors use the site. When you first visit, our cookie banner gives you the option to accept or decline non-essential cookies.

You can also manage cookies through your browser settings at any time.

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Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to correct inaccurate data, to request deletion, to object to processing, and to data portability. To exercise any of these rights, email us at info@buckinghamshirecheese.com. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The current version will always be available at buckinghamshirecheese.com/privacy-policy with the date it was last updated.